Privacy Policy
Privacy Policy
1. Information We Collect
a. Personally Identifiable Information (PII): We collect personal information when you apply, enroll, attend, or are employed by us. This may include your:
- Full name
- Address
- Email and phone number
- Social Security Number (for employment purposes only)
- Certification, enrollment, and training records
b. Platform-Specific Information: We partner with third-party platforms to deliver our services:
- Google Forms (applications)
- Stripe (payment processing)
- Zoom (virtual classes)
- WhatsApp (communication)
Information submitted through these platforms is stored securely in accordance with each platform’s privacy policies.
c. Automatically Collected Information: We may automatically collect:
- IP address
- Device type
- Pages visited
- Interaction and usage data
2. How We Use Your Information
We use the information collected for the following purposes:
- Processing applications and enrollments
- Managing course access and delivery
- Coordinating internships and certifications
- Complying with legal and regulatory requirements
- Improving and personalizing our services
3. Legal Basis for Processing
We process your information based on:
- Your consent
- Contractual obligations
- Legal compliance
- Legitimate business interests
4. Disclosure of Information
Your information may be shared only with:
- Clinical and training partner facilities
- Instructors and staff directly involved in your training
- Authorized service providers (e.g., Google, Stripe, Zoom)
- Regulatory or accrediting bodies
- Any other parties with your explicit consent
- No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
We do not sell or share your data for marketing purposes.
5. Data Security Measures
We adhere to data protection standards outlined in the New York SHIELD Act. Our safeguards include:
- Data encryption
- Restricted access controls
- Routine system and security audits
- Routine system and security audits
6. Your Rights Under FERPA & NY SHIELD Act
You have the right to:
- Request access to your personal data
- Request correction or deletion of inaccurate or outdated data
- Opt-out of non-essential communications
- Receive notifications in the event of a data breach affecting your information
Requests may be made by contacting us directly (see Section 11).
7. Use of Cookies and Website Tracking
We use cookies and analytics tools to enhance website functionality and monitor traffic. You can manage your cookie preferences through your browser settings.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
9. Children’s Privacy
We do not knowingly collect personal data from children under the age of 16 without verified parental or guardian consent. If we discover such information has been collected unintentionally, we will promptly delete it.
10. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services after changes implies your acceptance of the revised terms.
11. Contact Us
Charisma SPD Certification & Staffing
2315 University Avenue, Suite 1H
Bronx, NY 10468
Email: info@cspdnstaffing.com
Phone: 914-201-3382
Website: www.cspdnstaffing.com